Shipping Policy

At Saint Margot, we're committed to getting your order to you as quickly and carefully as possible. Every order is packed personally with care from Melbourne, Australia.

Free Shipping

We offer FREE Standard Shipping Australia-wide on all orders over $45 AUD.

For orders under $45, the following shipping rates apply:

Standard Shipping: $9.95
Express Shipping: $14.95

Order Processing

Orders are typically processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

During collection launches, promotional periods or public holidays, processing times may be slightly longer. If this happens, we'll do our best to keep you informed.

Shipping Within Australia

We currently ship Australia-wide using trusted delivery partners.

Estimated delivery timeframes are:

Standard Shipping: 2–8 business days*
Express Shipping: 1–4 business days* (where available)

Shipping Rates

FREE Standard Shipping on orders over $45 AUD
Standard Shipping: $9.95
Express Shipping: $14.95

Delivery timeframes are estimates only and may vary depending on your location and the shipping carrier.

Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking information so you can follow your parcel every step of the way.

If you haven't received your shipping confirmation within two business days of placing your order, please contact us and we'll be happy to assist.

Incorrect Shipping Details

Please ensure your shipping address is correct before completing your purchase.

If you've made an error, contact us as soon as possible at hello@saintmargot.com.au. We'll do our best to update your order before it has been dispatched; however, we cannot guarantee changes once your order has entered processing.

Saint Margot is not responsible for delays or additional delivery costs resulting from incorrect or incomplete shipping information provided at checkout.

Lost, Delayed or Damaged Parcels

Once your order has been handed to the shipping carrier, delivery is managed by the carrier.

If your parcel is delayed, appears lost or arrives damaged, please contact us at hello@saintmargot.com.au. We'll gladly work with you and the shipping carrier to help resolve the issue as quickly as possible.