Refund policy

Return & Exchange Policy

  • For hygiene and safety reasons, opened or used nail wraps cannot be returned or exchanged.

  • If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue.

  • Items must be unused and in their original packaging to qualify for a return or exchange.

  • Approved returns must be sent back within the specified return period provided by our support team.

  • Shipping costs for returns are the responsibility of the customer unless the item was received damaged or incorrect.

  • Once your return is received and inspected, we will process the replacement, exchange, or refund as applicable.